Emergency Financial Assistance Caseworker – grant funded

Job Posting:  Full-time Caseworker – hybrid – grant funded

Overview: ACTS is a non-profit whose mission is preventing homelessness in our community by providing financial support and community resources to our neighbors in housing crisis.

Scope: The Caseworker is responsible for providing case management services to clients of ACTS. The Caseworker will assist with all services needed by ACTS clients to include intake, assessment, interviewing, and determining eligibility for financial assistance and referring to community resources as appropriate. This position will report to the Chief Operating Officer.

Hours: 40 per week

Responsibilities:

• Provide initial intake assessments of clients seeking assistance to identify need and determine eligibility for emergency financial assistance and case management.
• Provide short-term, goal-oriented casework services, referral services, emergency financial assistance, financial counseling and case management as assigned by COO.
• Keep current with other agencies and systems, which clients interact; advocate for clients as needed. Participate in community activities and workshops as approved by COO.
• Maintain appropriate records, documenting client assessments and submitting case notes as required by COO. Maintain data base and submit monthly reports as needed.
• Participate in staff meetings, supervision, staff development and special events.
• Assist in agency services as needed in consultation with COO.
• Perform other duties as assigned.

Qualifications: Demonstrated skills in case management and individual counseling. Excellent oral; written; computer; interpersonal, and time management skills. Individual should be detail-oriented. Individual should be accustomed to performing administrative duties to include but not limited to client file management and appropriate reporting; maintaining data bases.

Education and/or Experience:

• BSW, related degree or combination of relevant bachelor’s degree and experience in case management is necessary.
• Spanish speaking preferred.
• Knowledge of low-income population and issues of housing stability with an emphasis on crisis intervention and financial assistance preferred.